News Alert!!: Needles, CA: Identity thieves try over the phone to collect personal and financial information from a hotel guest.
Hotel guest beware; somebody is trying to collect your personal and financial information well acting as hotel management to steal your money.
Late Thursday night, somebody called a hotel guest at the Knights Inn hotel in Needles, California asking the hotel guest to provide personal and financial information to re-register for the room. The caller states that the hotel’s computer went down and they needed to write down the information so not to lose your room stay.
The hotel guest told the caller that he would go downstairs to the front office and re-register there, but the caller said to the hotel guest that they can do that over the phone and not have to go to the front office.
But, the hotel guest told the caller again that he would go downstairs to the front office and re-register there. The caller said nothing else or even a good bye.
When the hotel guest went to the front office and told hotel staff and the manager what had happen and they were shocked. Nobody called from the front office asking for personal and financial information to re-register for the room.
Hotel staff and management will be watching out for these callers and were glad somebody told them about this call.
Never provide your personal and financial information over the phone to people you do not know.
If you’re not certain about a caller who is asking for your personal and financial information, ask for their name and contact number so you can call them back and then call the business the caller said they represent and ask if the person works there. If so, you can be fairly confident that your information is going where it should. If not, informed that business about what happen so that the business can on alert and tell other customers that somebody acting like an employee of their business is trying to take their personal and financial information.
If the caller doesn’t want to give you their name or contact information, hang up the phone.
If you are able to get information on the caller or a contact number from Caller ID of where the caller is calling from, write that information down and provide that information to law enforcement.